Frequently Asked Questions (FAQ) – Zendesk

Vergo Pest Management: Frequently Asked Questions (FAQ)

1. What services does Vergo Pest Management offer?

Vergo provides comprehensive pest control solutions across the UK, including:

Rodent control (mice, rats, squirrels)
Insect control (ants, wasps, bed bugs, cockroaches, moths, fleas, etc.)
Bird control and proofing (pigeons, gulls, bird spikes/nets)
Wildlife management (foxes, moles, deer, rabbits, etc.)
Specialist services (pest proofing, canine pest detection, heat treatments, fumigation, disinfection, washroom hygiene)
Grounds maintenance and commercial weed control

2. Do you offer both commercial and residential pest control?

Yes! Vergo tailors services for businesses (any size/sector) and individual homeowners or landlords, offering specialised solutions to meet different needs.

3. Where are Vergo’s services available?

Vergo offers UK-wide coverage, with local teams in major cities like London, Manchester, Birmingham, Leeds, Glasgow, and more. You can check “Pest Control Near Me” on their website: Pest Control Locations.

4. How quickly can Vergo respond to pest problems?

Vergo provides a 24/7 call-out response. For emergencies, just call 0344 335 0330.

5. What types of pests do you treat?

A dizzying variety! Including:

Insects (wasps, ants, bed bugs, cockroaches, moths, flies, bees, silverfish, woodworm, etc.)
Rodents (rats, mice, squirrels)
Birds (pigeons, gulls)
Wildlife (foxes, rabbits, moles, badgers, deer, etc.)

6. Does Vergo use environmentally friendly methods?

Absolutely. Vergo’s technology-driven pest control solutions focus on sustainability—utilising eco-friendly treatments and prevention, like heat treatment and beneficial insects (e.g., for woodworm).

7. Are your technicians qualified?

All Vergo technicians are highly trained and accredited by major bodies (including BPCA and NPTA) and the company holds ISO 9001 quality certification.

8. How do I request a quote or book a service?

You can:

Submit a quote request directly from their website (choose your property type and pest concern)
Call 0344 335 0330
Email via their contact page: Contact Vergo

9. What sectors do you serve?

Vergo works with food production, healthcare, hospitality, logistics, agriculture, retail, residential sectors, and more.

10. What makes Vergo stand out from other pest management companies?

Over 45 years of experience
24/7 real-time monitoring and dynamic risk management
Local teams with national resources
Commitment to protecting the environment
Award-winning business growth (BPCA)

11. Is there advice on preventing pests?

Yes, the Vergo website features news and guides on seasonal pests, prevention tips, and how to prepare your home or business.

12. How do you handle customer privacy?

Vergo is committed to privacy and uses cookies responsibly. Details are covered in their Privacy Policy.