Tokenise Brokerage – Frequently Asked Questions (FAQs)
General Trading & Platform Features
1. What analytical tools does the Tokenise platform provide?
Tokenise offers advanced charting options, technical indicators, and a rich set of analytics to help clients interpret market trends and performance. These features cater to both beginners and advanced traders, supporting smart investment decisions.
2. How can I analyse tokenised securities on Tokenise?
You can analyse tokenised securities using the platform’s charting tools, technical indicators, and historical data. These resources provide a comprehensive overview of each asset’s performance and market behaviour.
3. Can I download or export market data from Tokenise?
Yes, you can download or export market data for your personal records or further analysis using other tools. This feature is especially helpful for in-depth traders and those who wish to conduct their own analysis offline.
4. Does Tokenise Brokerage offer research reports or market insights?
Yes, Tokenise Brokerage provides research reports and insights on a variety of tokenised assets and broader market trends. These reports keep clients informed to support data-driven investment strategies. To access these reports, visit the relevant section on the platform or contact clientservices@tokenise.io.
5. How do I access news relating to the assets I trade?
The platform integrates real-time news feeds and updates related to your traded assets. Access this feature through the trading dashboard for timely news and articles that affect your investments.
Market Data & Analytics
6. Does Tokenise Brokerage provide real-time market data?
Yes, real-time market data is available to all clients, allowing for quick reactions to market conditions. For details about potential fees, visit the official website or contact support.
7. Can I access historical market data?
You can access historical data directly through the trading platform, supporting your analysis and investment decisions. The suite of available charts and analytical tools can be customised to your needs.
8. What types of charting and analytics tools are available?
Tokenise offers a wide variety of chart types, technical indicators, and other analytical features that help you visualise and understand market conditions.
Private Placement & Regulatory Matters
9. Is a private placement regulated by the MFSA?
Yes, private placements are regulated by the Malta Financial Services Authority (MFSA). Even if they are prospectus-exempt, Tokenise must comply with all MFSA rules, AML/CFT obligations, and MiFID II standards.
10. Are tokenised securities allowed in private placements?
Yes, provided the securities qualify as financial instruments under applicable laws and adhere to all DLT (Distributed Ledger Technology) and MFSA regulations.
11. What disclosures are required for private placements?
Issuers must provide clear, comprehensive offering documentation covering structure, risks, valuation, redemption, and governance. Disclosures must be fair, clear, and not misleading, even if they are lighter than a full prospectus.
12. Can retail investors access private placements?
Retail investors may only participate if they are reclassified as professional clients under MiFID II, following a formal assessment of their financial knowledge and capacity.
13. How is custody and settlement managed?
All securities are recorded digitally within a regulated custody and record-keeping system for safety and transparency.
Client Support
14. How can I contact Tokenise Brokerage support?
Contact the Client Services team via email at clientservices@tokenise.io. They’re ready to assist with any platform or account questions.
15. What support channels are available?
Currently, email is the main support channel, but there’s also an AI chatbot for instant assistance on the platform.
16. What are Tokenise Brokerage’s support hours?
Support is available during standard business hours. For urgent or escalated issues, email with “Escalation” in the subject line to ensure senior staff response.
17. Can support be provided in multiple languages?
Yes – reach out to request support in your preferred language.
Market Access & Inclusion
18. Who can use Tokenise Brokerage?
The platform is generally open to retail, institutional, and international investors, though some country restrictions may apply based on regulation.
19. What asset classes and markets are available?
Tokenise gives you access to a wide range of fractional, tokenised assets including intellectual property, art, royalties, real estate, sports teams, and collectibles – assets that are often hard to access outside of this platform.
20. Does Tokenise encourage financial inclusion?
Yes, by offering global access to alternative investment opportunities, Tokenise supports portfolio diversification for a broad base of investors.
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