Alda Caldeira

Key workers can benefit from a 15% discount off your first online order and 10% off all subsequent online orders for purchases delivered to a UK address. To use the discount, you’ll need to verify ...

You can benefit from 15% off your first online order providing you have not made an online purchase in the last two years and you sign up to receive our newsletter via the 'Want 15% off?" website p...

To apply your unique New Customer promo code, enter the code into the ‘Have a Promo Code?’ box in the Shopping Bag section, and select ‘Apply’. If you're registered to our Loyalty programme, we rec...

You can purchase gift coins in-store only by visiting Customer Services on floor 3. Gift coins can be purchased in values of £10, £25 and £100 until stocks last. 

You can purchase gift cards on our website. You can also buy physical gift cards in-store by visiting Customer Services on floor 3. The minimum amount you can purchase a gift card is £10, and the m...

Refunds will be processed back to your original payment method within 14 days of us receiving the returned items. Please note delivery charges will not be refunded. Refunds may take slightly longer...

We have extended our normal returns policy over the festive period for both in-store and online purchases. Purchases made from the 1st November can be returned up until 31st January 2025. All retur...

To use our free returns service, you'll need to create a DPD label. Print it out, attach it to your parcel (ensuring old labels are removed) and take it to a DPD pick-up location.  If there isn't a...

Our in-store collection service is available for most online orders. If an item is not available for collection at our store, you will be unable to select this service when completing your order.  ...

Once we have picked and shipped your items, you'll receive an email from us confirming your order. After this, our partners at Global-e will be responsible for future notifications and for deliveri...