I can’t make a purchase

If your payment is being declined or failed we suggest that you try the following:

• Confirm that all information provided is correct.
• Try a different card or payment method; Apple pay, Google pay, Skrill, or bank transfer.
• Check your email inbox for a message from us. We may require some additional information from you.
• Reach out to your bank and inquire about any restrictions on your account, such as limitations on specific types of retailers or transactions.