Alda Caldeira

Our partners at Global-e manage international shipping on our behalf. Depending on the courier and current location of your order, they may be able to postpone your delivery. For more information v...

Once we have shipped your order and you have received tracking information by email, you can track your order and make changes directly with the courier. Please note, we don't take responsibility f...

Loyalty Vouchers and Gift Cards are not accepted when paying with Apple Pay or Klarna. If you attempt to apply a Loyalty Voucher or Gift Card when paying with these methods, it'll be rejected and t...

We have streamlined our packaging, giving you a suits-all option for online deliveries. Therefore, we do not offer a gift wrapping option.

As a responsible retailer, we are pleased to offer all customers the opportunity to recycle their old electrical and electronic items for free when purchasing a new item from us on a like-for-like ...

Absolutely, all well behaved dogs are welcome. However, we suggest allowing extra time to shop as our colleagues are likely to stop you so they can make a fuss of your pooch! 🐶️  Make sure you spoi...

Lost, stolen or damaged gift cards cannot be replaced.  More information can be found in the Gift Card terms and conditions.

You must place your order before 2pm between Monday and Thursday to benefit from the next day delivery service. If you select the next day delivery option and place your order between Friday and Su...

If paying with Klarna, we offer the following payment options: Pay in 30 days Pay in 3 - spread the cost into 3 interest free instalments and paid automatically every 30 days Pay now. The minimum...

On a mobile device, depending on your model, go to your Browser or Internet Settings > look for Advanced or Browsing Data, or Privacy and Security > Clear/Remove/Delete Cookies and Website or Brows...