Alda Caldeira

Yes, hearing loops are available on request. Please speak to one of our in-store colleagues who'll be happy to help. 

There are two on-street disabled parking spaces available on Great Marlborough Street with a two hour limit. Plan your journey to the parking bays using Google Maps. Alternatively, use what3words -...

To contact our Head Office teams such as Buying, Marketing, Press and Facilities, please submit a request form. Select the relevant department from the drop-down and submit your request form. You m...

Gift coins are non-refundable and cannot be exchanged for cash or vouchers. For more information please view the gift coin terms and conditions.

Gift cards are valid for 24 months from the date of purchase.

When you return all or part of a purchase paid for using a gift coin, the value of your gift coin will be refunded first and issued onto a Liberty e-gift card. Any outstanding balance is then refun...

Products bought in-store that may not be returned include: Any sale items reduced by 50% or below the original retail price Custom made and personalised items Limited edition and vintage items Spe...

You have seven days to pick up your Click & Collect order from our store. We will send you an email reminder on day three, day six and day seven. If you do not reply to these emails requesting an e...

Orders shipped internationally are managed by our partners at Global-e. If your order has not been dispatched, Global-e will attempt to change the delivery address provided the country and location...

Once you have placed your order, we are unable to upgrade it for faster delivery. However, we can attempt to cancel your order so you can place a new online order and pay for next day delivery.  In...