Alda Caldeira

Our packaging keeps your items safe with minimal waste. Your order will arrive in a plain box, protected by tissue paper or bubble wrap. Smaller, non-fragile items may be delivered in a sealed bag ...

All online orders must be paid for in the same currency as the shipping destination. We have partnered with Global-e who manage currency conversions, shipping fees, local taxes and duty payments fo...

If your order arrives faulty or damaged, please contact Customer Services and include a photo of the damaged or faulty items or packaging along with your online order number.

If your order hasn't been shipped, we can request for a gift message to be added so it arrives with your purchase. If you have received an email from us confirming your order has been dispatched, w...

To add a gift message to your online order, select the 'Add a gift message to your order' option during checkout. When a personalised gift message is added to your order, it will be printed on a Li...

Unfortunately, we do not offer an alterations service for purchases made in-store or online.

The closest underground station is Oxford Circus, and the nearest step-free underground stations are Bond Street and Green Park.  Plan your journey using Google Maps. Alternatively, use what3words ...

Lost, stolen or damaged gift coins cannot be replaced.  For more information please view the gift coin terms and conditions.

Any sale items reduced by 50% or below the original retail price cannot be refunded. All other purchases made in a sale or promotional event can be refunded onto a Liberty gift card within 14 days ...

Items can be exchanged in-store only. Please collect your desired item from the shopfloor and bring it to Customer Services on floor 3 who will happily assist with processing your exchange. Alterna...