Alda Caldeira

If you would like to cancel your order, please contact Customer Services as soon as possible and provide your email address and order number. If you have received an email from us confirming your o...

Once you have placed your online order, we'll email to notify you that we’ve received your order. Please note, this doesn’t mean that your order is confirmed. We only confirm an order once it’s pic...

Yes, you can book an appointment with our Liberty experts to receive complimentary advice and inspiration on your shopping. When booking your appointment, let us know what you're looking for so our...

Unfortunately, we don't have a cloakroom or storage facility for shopping bags or other personal items. We kindly ask you to take responsibility of your personal items when visiting our store.

Yes, on-street parking is available on Great Marlborough Street. You can pay by calling or texting the number provided on the signpost and quoting the location. The maximum stay is 4 hours.  Altern...

We offer seasonal sales and occasional promotions. To stay in the know and be one of the first to hear, we suggest signing up to our newsletter or follow us on Instagram.     

Gift coins have no expiry date. However, if you use a gift coin to make a purchase which is less than the value of the gift coin, change will be given in the form of a gift card. As all gift cards ...

You can check the balance on your gift card at any time on our website. You'll need your gift card number which can be found in your issuance email or on a physical gift card.

When you return all or part of an online order which was purchased using a gift card, the value of your gift card will be refunded first and issued onto a new Liberty e-gift card. Any outstanding b...

Unwanted items purchased in-store must be returned within 14 days. Please visit Customer Services on floor 3 who will happily assist with processing your return. Please note, unwanted items bought ...