Alda Caldeira

Returns for international orders are free and must be processed using the Global-e returns portal. Please note that returns for international orders may be subject to longer processing times. For m...

You will receive a notification as soon as your order is ready for collection at our store. If you opted for the Standard in-store Click & Collect service, your order will be ready within five days...

If you select a shipping destination outside of the UK, your order will be fulfilled by our partner Global-e. They will take payment for your order and their couriers will deliver your parcel.  Ful...

Orders can be shipped from our warehouse or London store depending on stock location. Therefore, we may split an order and send it in separate deliveries so that you receive your items as quickly a...

Sometimes an order will fail due to the payment declining. This may be due to insufficient funds or a block on your payment method. When this happens, no payment is taken as the order hasn't been f...

We are unable to remove items from an existing online order. Provided your order hasn't been dispatched, we can attempt to cancel your order so that you can place a new online order with your requi...

No, you don't need to register for an online account to shop with us and instead you can checkout as a guest. However, we recommend creating for an online account so you can benefit earning Loyalty...

Our in-store restaurant, Arthur's at Liberty, is located on floor 2 and offers a variety of menus, including brunch, afternoon tea and a pre-theatre menu. Opening hours are Monday to Saturday: 10am...

Yes, our store entrance on Great Marlborough Street has step-free access and automatic doors into the store. Plan your journey using Google Maps. Alternatively, use what3words - ///called.ruby.cape...

To contact our Human Resources or Recruitment teams, please submit a request form. For employee references, we endeavour to respond within three working days of receiving the request. Information o...